Privacy Policy
Last updated: October 30, 2026
Lupo Verde Osteria Palisades respects your privacy. This policy describes how we handle personal information in connection with our website, guest inquiries, reservations, orders, events, and business messaging services, including Google/RCS messaging.

 Information We Collect
We collect information you provide when you contact us, submit an inquiry, make a reservation, place an order, or subscribe to updates. Depending on your interaction, this may include your name, email address, phone number, reservation or order details, event preferences, and the contents of your messages.

Please do not send payment card numbers or other sensitive information through email or business messaging.

Our website and its service providers may also collect technical information, such as IP address, browser type, device information, and website activity, through cookies and similar technologies. The information collected depends on the tools enabled on our website.

How We Use Information
We use personal information to:
 • Respond to questions and provide guest support.
 • Manage reservations, orders, and event inquiries.
 • Communicate about your booking, purchase, or request.
 • Send promotional communications when you have agreed to receive them.
 • Operate, maintain, and improve our website and services.
 • Protect against misuse and meet applicable legal obligations.

 Service Providers and Third-Party Services
We may share information with service providers that help us operate our website, process transactions, manage reservations and orders, or deliver communications, as needed to provide those services. Our website may link to third-party services, including OpenTable and Toast. Information you submit directly to those services is also subject to their own privacy policies and terms. We may disclose information when required by law or when reasonably necessary to protect the rights, safety, or security of our guests, staff, or business.

Business Messaging and Marketing Choices
When you contact us through Google/RCS or another messaging service, we use the information in your conversation to respond and assist with your request. Your messaging provider may also process information under its own privacy policy. Contacting us with a question does not, by itself, subscribe you to promotional messages. You may unsubscribe from marketing emails using the unsubscribe link in the email. For promotional messaging, use the unsubscribe option provided in the conversation or contact us using the information below. We may still send communications needed to complete an order, reservation, or other request.

Cookies
You can manage cookies through your browser settings and any cookie controls available on our website. Blocking certain cookies may affect website functionality.

 Data Retention and Security
We retain personal information as needed for the purposes described in this policy, including providing services, maintaining business records, and meeting legal obligations. We take reasonable steps to protect personal information. However, no method of electronic transmission or storage is completely secure.

Privacy Requests
You may contact us to request access to, correction of, or deletion of personal information we hold about you. We will review requests in accordance with applicable law and may need to verify your identity. Some information may need to be retained for legal or business recordkeeping purposes.

Changes to This Policy
We may update this policy as our services or practices change. Updates will appear on this page with a revised date.

 Contact Us
Lupo Verde Osteria Palisades 4814 MacArthur Blvd NW Washington, DC 20007
Email: info@lupoverdeosteriaalimentari.com
Phone: 202-506-6683